Terms & Conditions

Customer Care

Our team at ForensicDrone has made it our mission to provide customer service like no other. We want you, the customers, to feel like we care about your experience shopping or working with our services because with all honestly we do. Our team takes great pride making sure our customer's needs are met. You will not regret shopping with us we guarantee!

Since the founding of ForensicDrone we've developed ways of helping our customers with any complaints they had through trial and error so you can be sure we will cater through your smallest and biggest needs. We take any complaints you may have very seriously and you can be sure we will definitely help. Any complaints let us know by sending us an email about it.

Privacy & Safety

This privacy policy sets out how ForensicDrone uses and protects any information that you give ForensicDrone when you use this website. ForensicDrone is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ForensicDrone may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name

• contact information including email address

• demographic information such as postcode, preferences and interests

• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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